Billing overview
Understand monthly service purchases, checkout, promotional credit, and workspace access.
Openstead charges for paid services one calendar month in advance. Each service has its own plan and renewal date. There is no separate workspace subscription or per-seat surcharge within the included member limit.
New payments and billing changes use US dollars (USD). A bank or payment provider may apply its own currency conversion; a naira estimate is not a separate NGN balance or guaranteed exchange rate. The checkout's confirmed currency and amount are authoritative.
What you pay for
- The selected compute plan and purchased replica capacity.
- Application persistent disks, where configured.
- Storage above a database plan's included allocation, when applicable.
- Optional build-minute packs purchased separately.
Static sites, Free web instances, and MySQL Free do not require a paid service month. See Free instances and Pricing.
Purchase a service month
An owner or admin selects the instance type, reviews the service quote, and confirms checkout from the dashboard. The quote shows the plan, replicas, storage, any applied promotional credit, and amount due.
Openstead sends you to Bachs hosted checkout to complete payment. You do not need to save a card in Openstead. Return to the dashboard after checkout and wait for payment confirmation.
If promotional credit covers the full quote, confirm the credit-funded purchase explicitly. A credit balance does not itself authorise starting a paid service.
Payment and deployment are separate
A completed checkout redirect is not the final proof of payment. Openstead waits for verified payment confirmation before granting the purchased term and queueing provisioning.
The service can then be queued, deploying, active, or needing attention. If provisioning fails after payment is confirmed, review the failed operation and use the purchase's retry action. Check the existing invoice and purchase before starting another payment.
Renew manually
Openstead issues a renewal invoice two days before the service month ends. You pay it through hosted checkout or explicitly confirm the use of sufficient credit.
After expiry, there is a three-day grace period. Unrenewed compute then pauses. Database data and persistent disks are retained; expiry does not automatically delete them. Read Renewals for early renewal and plan-change timing.
Workspace benefits from paid services
A qualifying active paid service unlocks workspace benefits including up to ten members, up to twenty environments per project, private registry configuration, metrics streaming, audit CSV exports, and workspace two-factor enforcement.
These benefits depend on purchased, deployed service access. Changing a draft plan selection or retaining an expired purchase does not qualify. Features tied to an individual service, such as an application disk or shell, require that service's own paid instance.
Manage your billing profile
Open Billing → Billing Information to review the billing email, organisation details, and address. Keep the billing email monitored so renewal notices reach the right person.
Use Invoice History for purchase records and downloads, and Credit Balance to redeem promotional codes. Billing actions require an owner or admin in an authenticated browser session.